Thanks to AI, unnecessary driving kilometers are now history at Ametro.

Dynamik Allocator helps Ametro to allocate work in a rational and efficient way, so that the team’s efforts are fully utilised, while reducing unnecessary, round-trip driving. So instead of spending time behind the wheel of a car, the Allocator saves time for the actual work.

The benefits of AI go beyond just time optimization. Ametro’s CEO, Ville Haataja, highlights that the software has also reduced the company’s carbon footprint.

Our collaboration with Ametro started with an in-depth understanding of business needs.

Ametro also praises Dynamik’s customer service. In regular meetings, the Ametro team has the opportunity to express their wishes and ideas directly to the system administrators. Dynamik’s technical support responds quickly to any comments and requests for assistance.

 

Our agility as an operator allowed us to implement a customized AI-based recommendation algorithm for Amethyst.

We know from experience that regular home cleaning is a personal service and that long-term customer relationships are of paramount importance. Therefore, the optimisation of cleaning calendars had to take into account not only the mileage and time spent, but also the regularity of tasks and the continuity of customer relationships.

 

We developed a tailor-made recommendation algorithm for Ametro.

The goal of the AI was to identify permanent schedule adjustments for recurring cleaning tasks, enabling both step-by-step optimization of timetables and a reduction in unnecessary travel between sites. Dynamik Allocator’s AI combined route and schedule planning so that each customer could be assigned the most optimal cleaning time and their own dedicated cleaning pair.

 

In addition, a company the size of Ametro receives several new customers every week. For each of them, the best possible cleaning time must be found, taking into account the customer’s wishes, employees’ calendars and the location of other work. Together with Ametro, we developed a solution where Allocator’s AI takes into account the customer’s preferences and available resources and suggests the best possible cleaning time and pair to the customer service representative in real time.

Staff are the main competitive asset of the sector

“Our employees have a sunny and hard-working attitude towards their work. We get a lot of praise from our customers for that.”

Ametro, a cleaning service company that has been operating in the Helsinki metropolitan area for 15 years, is known above all for its sunny employees, customer service and high quality of work. The professional team consists mainly of workers from the Philippines, recruited and trained by Ametro itself.

 

Ametro’s main activity focuses on domestic cleaning and the company’s area of operation covers the entire Uusimaa region. This means thousands of kilometres driven every day. The company needed to streamline its operations to make transitions as smooth as possible and minimise unnecessary mileage. Dynamik’s Allocator AI-based software was found as a solution and implemented in the work scheduling of the cleaning teams.